Last updated: October 14, 2026
This Privacy Policy describes how Avenstow ("we," "us") collects, uses, and shares personal information when you visit or make a purchase from our online store.
Information we collect
- Information you provide: name, email address, shipping and billing address, phone number, and the content of messages you send us.
- Order information: products purchased, order value, and order history. Payments are processed by our payment providers; we do not store full card numbers.
- Device and usage information: IP address, browser type, pages viewed, and similar information collected through cookies and similar technologies.
How we use information
- To process and deliver orders, including sharing shipping details with our fulfillment partners and carriers.
- To respond to questions, returns, and support requests.
- To send marketing emails if you opt in. You can unsubscribe at any time using the link in any email.
- To operate, secure, and improve our store, and to prevent fraud.
- To measure and improve advertising, where permitted by law and your cookie choices.
How we share information
We share personal information with service providers that help us run the store, including Shopify (our e-commerce platform), payment processors, fulfillment partners, shipping carriers, email providers, and analytics and advertising partners. We may also share information to comply with law or protect our rights. We do not sell personal information for money. Some advertising activities may be considered "sharing" or "targeted advertising" under certain U.S. state laws; you can opt out using the Your Privacy Choices page.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of targeted advertising. To make a request, contact us through our contact form. We will verify your request before responding.
Data retention
We keep order information as long as needed for accounting, tax, and legal purposes, and other information only as long as needed for the purposes above.
Children
Our store is not intended for children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy and will post the new version on this page with an updated date.
Contact
Questions about this policy can be sent through our contact form.