Last updated: October 14, 2026
Where we ship
We ship to addresses in all 50 U.S. states. We can't currently ship to U.S. territories (such as Puerto Rico or Guam) or to APO/FPO/DPO military addresses. If an order is placed to an address we can't reach, we will cancel it and refund it in full.
Shipping cost
Standard shipping is free on every order within the United States.
Processing and delivery times
Orders are processed within 1–2 business days. Our fulfillment partner ships them from its overseas warehouse, and the carrier's estimated transit time is 9–15 days. Most orders arrive in about 10–17 days from the date you order.
These are estimates, not guarantees. Carrier delays, weather, customs processing, and peak seasons can extend delivery times.
Order tracking
When your order ships, we email a tracking link to the address you used at checkout. Tracking can take a few days to show its first update.
Duties and taxes
Any applicable sales tax is shown at checkout. You should not be asked to pay import duties or customs fees at delivery. If a carrier ever asks you to, contact us before paying and we will sort it out.
Lost, delayed, or damaged packages
If your order hasn't arrived within 30 days of ordering, or your tracking hasn't updated for 10 days, contact us through our contact form with your order number. If it arrives damaged, send us your order number and photos of the damage. When a package is confirmed lost or damaged, we will send a replacement or issue a full refund.
Address changes and cancellations
Please check your shipping address at checkout. To change the address or cancel, contact us as soon as possible. We can usually make changes before an order ships, but not after.